Our privacy policy

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privacy policy

last updated: 14 February 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.dowmoving.com Website (the “Website”) operated by Dow Moving, a(n) Limited Liability Company formed in Tipp City, OH, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

See what our valued customers are saying about us

Brad
Brad
1718316080
Excellent service at a fair price. Everything was smooth, no hiccups. The movers were courteous and accommodating, not to mention efficient. Would absolutely use them again.
Mark Willeke
Mark Willeke
1718305967
Awesome work, thank you, above and beyond.
Angela Manning
Angela Manning
1718044468
I have used Dow moving multiple times and will continue to use them. They are fairly priced , and the services and communication are great! They were very organized and swift. Very impressive!
Laura Salgan
Laura Salgan
1718039075
I would use Dow movers anytime. The three men that moved to me into my new home were very polite and good communicators. They were very cautious and careful with my furniture and listen to where I wanted It placed in my new home. I’m very happy that I use them. If you were thinking about moving, I would use Dow moving company you won’t be disappointed.
Rosann Meeks
Rosann Meeks
1717629438
Professional, polite, and timely. Would highly recommend!
S Bryant
S Bryant
1717497216
This is a fantastic moving company. The movers were polite, efficient and took great care of our furniture and boxes. We had guests from a window covering company in our home during the process and they even complimented the movers as well. They came in under the estimated time and cost even. I would absolutely recommend them!
Jordyn Gajewski
Jordyn Gajewski
1717245560
We used Dow Moving for our move and it was nothing short of exceptional. They were all extremely friendly and did their jobs well. Nothing was broken in the move and they made sure I was happy with everything before finishing the job. Highly recommend anyone looking for movers to give them a call. We have had horrible experiences in the past and this was the best move we’ve done.
Allison TerMeer
Allison TerMeer
1716926555
Very professional, timely, respectful, and hard-working. Would recommend 100%.
Brenda Snider
Brenda Snider
1716921740
Jaden, Chris and Isaiah are top notch guys. Very kind and respective. Did everything we asked and then some. We will continue to use and recommend Dow. Thank you Michael and Nate. Great company
pamela mays
pamela mays
1716503785
Great communication, friendly staff, and excellent service! I highly recommend!
Becky Efaw
Becky Efaw
1716404084
We couldn’t be more pleased with the service we received from Dow Moving. The movers were friendly and courteous and didn’t waste any time getting the job done. Would highly recommend them!
Amber Lehner
Amber Lehner
1716341125
Dow movers fit me in their schedule within a couple of days notice. The movers were efficient and very helpful. They went above and beyond for me by assisting me with moving an old washer and dryer out of my new house and switched the dryer cord out on my current dryer. They were so professional and very good with me considering I was their third move of the day, they made me feel like I was royalty the way they took care of my belongings and assisted me. Thanks Josh and Kyle you guys were awesome! I highly recommend Dow movers especially Josh and Kyle!
Natalie Johnson
Natalie Johnson
1716242354
Great experience with these movers! Having 31 years to move out of my house, they did an awesome job! Thanks!
Katie Adams
Katie Adams
1716230850
Really great experience! Efficient and quick.
Yvonne Fisher
Yvonne Fisher
1716061473
The movers were very patient, polite, KIND, friendly, and professional. Worth every penny we paid!
Dawn Copeland
Dawn Copeland
1715889932
Stephanie and her team were fantastic. They fit us in their schedule at very short notice, due to having to close on the house. Highly recommend!!
Kishia White
Kishia White
1715791583
Dow Moving was able to squeeze us in on a day that was needed and they even was early excellent service
Giselle Galarza
Giselle Galarza
1715706183
Amazing service. Had a last minute PCS move scheduled and these guys were able to show up and pack everything neatly and protected. Same day i called to schedule, Michael came out and did the estimate to get us scheduled ASAP. Showed up on time as scheduled, making my move so easy and worry free. This team is professional and work fast.
Melissa Clark
Melissa Clark
1715527874
I couldn't ask for a better moving experience! Easy process from start to finish. Jen in the office helped me plan my move. I was kept informed every step of the way with text updates for arrival times. The moving crew was professional, on time, and took great care of my items. I was amazed how fast and hard they worked for such a fair price! I will never use another moving company. Dow Moving is the only option for me.
So quick, efficient & kind!
Kim Arbogast
Kim Arbogast
1715268420
I cannot recommend these guys enough. They are thorough, careful and efficient. All around hard working, nice guys. Have used twice and will definitely use again!
Deanna Curtis
Deanna Curtis
1715097329
Fantastic experience! The team was clean, kind, efficient, and timely. All of our belongings were handled with such care and they made sure we were 100% satisfied before they left.
Abbey Monnier
Abbey Monnier
1714755231
I had a great experience with Dow Moving. Communication was excellent. The two movers were super kind and easy to get along with - not to mention extremely efficient. I would 10/10 recommend them to anyone looking to make a move - made a stressful event a little bit easier!
The guys did a fast, diligent job and were very nice .
Suzie Clendenin
Suzie Clendenin
1714650281
Our move involved 5-stops - from a home, to a Senior Community, to a storage unit, and 2 more homes after that. When I called to arrange this what was to me an overwhelming task, I spoke to Michael. He assured me that this was a walk in the park for them! He was right. They organized everything from point A-Z, and kept contact with me through emails and text. The day of the move, I got a text indicating that the movers would be there w/in 23 minutes, they were. Our moving team members were Tyler and Josh. They were friendly, efficient, and great to work with. The first stop had many collectibles and antiques, lots of delicate items, they wrapped each individually - with care. Not one item, from trinkets to furniture, was damaged in the move. Moving is usually no fun for anyone, this team/company made it so easy. Highly recommend!
Teresa Cofie
Teresa Cofie
1714613903
An awesome company to hire! My parents were in a pinch because the moving company they had hired didn’t show up. This company was able to fit my parents in the very next day. They were very professional and efficient. Their customer service and rapport building was phenomenal. They took great care to make sure the moving experience was safe and drama free. When they were finished, my parent’s house looked like it was home already. They left no dirt behind and were quick with their work. The pricing was perfect. I definitely felt that we got our moneys worth. Great job guys! I will definitely be referring other people to these guys.
Eric Knapp
Eric Knapp
1714172613
Came on time, moved quick, carefully, and was very flexible with adjusting to additional requirements. 10/10 would use again.
D Rojas
D Rojas
1714157152
Highly recommend this company. They are the best I’ve ever hired. Efficient, friendly, take good care of all your stuff with very fair pricing.
Called in the morning and were able to have a crew out in the afternoon. They crushed it.Due to the limited space in front of the apartment the ABX moving truck was about 50 yards down the street. The Dow team got creative and transferred from the ABC truck to their truck avoiding lots of dolly work down the street.We loved their attitude and work ethics. These guys were great and I highly recommend them.
Michael Tryon
Michael Tryon
1713485567
Hiring Dow was hands down the best decision we made with our move. I've moved a number of times, and it's never gone this smoothly. Their entire team was communicative and friendly throughout the entire process. We had a team of 5, and each member went to great lengths to ensure our stuff was transported quickly, without a scratch, and put in the right place. Hire these guys.
Nate Stiver
Nate Stiver
1713110651
Amazing service! The crew was very efficient, careful, and very affordable. The process was seamless turned my headache of moving into an enjoyable experience. Will use Dow Moving again in the future!
Jill Penwell
Jill Penwell
1712972211
Dow movers are seriously the best movers I have ever had! They wrap all your furniture so well and handle everything carefully. They are fast and thorough. I would recommend them for anyone. The are very professional. They are very kind also.
Tyler Graham
Tyler Graham
1712324336
Couldn't ask for better, faster help. Efficient speed and fair pricing.
Michelle Conrad
Michelle Conrad
1712265309
Dow Moving moved my mother's furniture to assisted living. Took good care of packing. Very efficient and easy for me.
Tamara Mitter
Tamara Mitter
1711994944
We just had the nicest moving experience ever. The team at DOW movers were just the best. They arrived on time and were super happy and friendly. They packed all our pictures and artwork so carefully. They moved us cross country 650 miles and not a single thing was damaged. The price they charged us was more than fair and we would HIGHLY recommend them to anyone. Simply the best! Thanks guys!
Jeff Thibodeau
Jeff Thibodeau
1711561833
I needed a bathroom vanity moved from the garage into the bathroom of the house. These guys came out same day and were very professional. They padded up the vanity and tried to take it inside a couple of different ways, but it did not end up working. The only way into the bathroom was through the window, which they were then able to call for an extra person to come out and assist, and they got it done right away and got it in without any damage or issue. Very professional and a good rate as well. Woud definitely recommend them for anything heavy you need moved around the house.
Brian Rodriguez
Brian Rodriguez
1711476656
Easy to book, easy to work with, would recommend!
Sara Poehnert
Sara Poehnert
1711144961
The best moving company I've ever used! Josh and Kyle were punctual, friendly, professional, careful and quick! The whole process was seamless. A+
Rachel Hughes
Rachel Hughes
1711135293
Wonderful experience. We will use them again!
robin cowles
robin cowles
1710901073
I could not have asked for a better experience. Treated my furniture like it was their own. Arranged in ways I never thought off. Looks very homey. Thanks guys awesome Job
Chaz Funk
Chaz Funk
1710798284
Our movers Steve and Chris were efficient and hard working. They took great care of our belongings as we made our move. They were personable and easy to talk too. Overall a great experience and they are wonderful representatives
Gabby Hartings
Gabby Hartings
1710606496
Used them for my move today! Four hours and they did amazing and were so incredibly helpful! One day I’ll move again and I’ll be calling Dow again. Also, recommended a couple of family members who are moving soon. Thanks again for all of your hard work!!
Kortney Wemple
Kortney Wemple
1710182029
Professional, timely, courteous, and effortless! The moving crew made our move absolutely seamless!! Would hire them again in a heartbeat and would 100% recommend.
rachel markley
rachel markley
1709840755
The crew with Dow Moving was wonderful! Top notch packing & handling of everything. Very efficient & friendly. I could not have asked for a better moving experience! Highly recommend!
Houston Houston
Houston Houston
1709609418
These guys are the freaking best. They’ve done two of my moves so far and I cannot sing their praises enough. I will be using their services again if/when I move again in the future. LOVE THEM. For real you’d be a ding dong to use anyone else. I’ve used three different services and Dow Moving is by far superior to everyone else.
Tammy Morris
Tammy Morris
1709589109
We have moved many times throughout the years with different moving companies. Today we had Dow move us to our new house. This was our first time using them and we are VERY pleased! The 5 guys that came to the house were professional and friendly! I recommend them to anyone that wants their move to go smoothly!
Steve Cline
Steve Cline
1709579105
The guys did a fantastic job! They went above and beyond with taking some of our items to the barn at the back of the property. Would highly recommend them. Overall great experience with this company.
Kida Bellisle
Kida Bellisle
1709563964
These guys are absolutely astonishing. Our guys today were exceptionally professional, organized, worked efficiently and very friendly. Most movers won’t stop to say hello (understandably so, they’re busy) but we had a very welcoming vibe. All contracts and payments were swift and easy and most importantly affordable and very fair. We’ll definitely recommend Dow Moving to our friends and family, and will be coming back for our future moves.
Robert Kmetz
Robert Kmetz
1709337534
Simply outstanding!! Michael got everything set up and communicated well. Tyler and Jessie are rock stars. Worked fast, efficiently, careful, thoughtful, and did an amazing job!!
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