Our privacy policy

We respect your privacy and always take it seriously.

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privacy policy

last updated: 14 February 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.dowmoving.com Website (the “Website”) operated by Dow Moving, a(n) Limited Liability Company formed in Tipp City, OH, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

See what our valued customers are saying about us

5.0
Based on 177 Reviews

Very efficient and totally professional. Highly recommend

5.0
Kurt Beatty June 3, 2022
google

The crew was amazing. Did the job fast and with care. They were on time and the price was very fair!

5.0
chad morgan June 2, 2022
google

Will absolutely use them again. Wonderful company with great employees. They were polite, helpful, and efficient. They went above and beyond when the move was more than anticipated.

5.0
Nicole White June 1, 2022
google

Dow Moving was the right choice. The move went smoothly and faster than expected, and the staff was skilled and professional.

5.0
Connie Post June 1, 2022
google

We used Dow Moving today for labor/loading only. They were fantastic! They were fast and efficient. When we moved into our two story townhouse last year, the company that we hired refused to move two of our large items in our home due to their size. We had to hire a 3rd party company at that time to use a crane to lift the items into our home through the balcony. I explained all of this to the scheduler, and she had the owner, Michael, come out to survey the items. He offered creative suggestions on getting the items out of our townhome without the use of a crane. Just based on his suggestions, we hired them, and I don’t regret it at all! The movers that came out to work today were able to get the large items out of our home without the use of cranes or anything extra/special. On top of all of this, they were able to complete the job earlier than expected which saved us some money! Even with all the large items and super heavy items (like our purple mattress), I never heard the guys complain. I would absolutely suggest hiring Dow Moving! We are moving out of state, but if we could, we would use Dow moving for all our future moves. Thank you again! From - the lady with the Beauty and Beast Bookcase!

5.0
Natasha McCartney May 26, 2022
google

They over delivered, they were fast and didn't need to be, they could have milked the clock over charged me, the OWNER came to help me and didn't charge me extra, they over wrapped things I'm not use to this great service, you better tip them , I'm giving them a 10 ratings are only a 5

5.0
Isaac daniel May 26, 2022
google

We moved from West coast to East coast. We were tired and our bodies needed a break from lifting, packing the trailer originally and from the 2,000+ mile road journey we had just made. So I called Dow Moving! James and Tyler unloaded our 20ft trailer yesterday and they were great! They showed up early with notice, got the job done in half the time quoted, and placed everything where we needed it to be. They were personable and professional and we’d hire Dow again in a heart beat! Even the customer service team, Sheilah and Nate were responsive and friendly. Highly recommend!

5.0
Lindsey Ewing May 21, 2022
google

There aren't enough stars to rate this company. The men that did all the work,Colin,James, Elijah were so polite and respectful of us and our belongings. This was our eigth move in 55 years of marriage. THIS WAS THE BEST MOVE EVER. MANY THANKS TO DOW MOVING. Wayne and Jane Randall

5.0
WAYNE RANDALL May 20, 2022
google

Dow moving was awesome! We couldn’t believe how polite and hard -working these young men were! Rare in todays world. Shaq and team did an EXCELLENT job of getting us moved- with much patience and compassion, as it was a rough move for us. There was not an ounce of complaining or any attitude about anything asked of them! They offered even more than we could imagine, as far as friendly service goes. They actually made you feel like they cared about you, and by the time they left I felt like they were old friends! I will recommend them again and again to family and friends. My daughter scheduled them for next week for her move already! Thank you, Dow!!!

5.0
Dana Treadwell May 18, 2022
google

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